Shipping policy

Shipping Policy

Free Shipping to All EU Countries

We are pleased to offer free shipping to all countries within the European Union (EU). Your orders will be shipped from our warehouse in Sweden. Please review the following details regarding our shipping policy:

Order Processing Time

  • Order Processing: Orders are processed within 1-2 business days (Monday-Friday) after payment is confirmed.
  • Order Confirmation: You will receive an order confirmation email as soon as your order is processed and ready to be shipped.

Shipping Times

  • Estimated Delivery Time: 3-10 business days, depending on the destination country.
    • Nordic Countries (Denmark, Finland, Norway, Sweden): 2-5 business days.
    • Western Europe (Germany, France, Netherlands, Belgium, etc.): 4-7 business days.
    • Southern Europe (Italy, Spain, Portugal, Greece, etc.): 5-8 business days.
    • Eastern Europe (Poland, Hungary, Czech Republic, etc.): 7-10 business days.

Shipping Carrier

  • All orders will be shipped via a reliable courier service, ensuring timely and secure delivery.

Tracking Your Order

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery.

Customs and Duties

  • All shipments inside EU countries are free of customs duties and taxes.
  • All shipments Outside EU may be subject to and charged upon delivery with additional import VAT, customs duties and local fees.

Shipping Address

  • Please ensure that your shipping address is complete and accurate. We are not responsible for any delays or misdeliveries caused by incorrect or incomplete addresses.

Delivery Issues

  • If you experience any issues with your delivery, please contact our customer service at suppoer@bagsbyasto.com for assistance.

Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Thank you for shopping with us! If you have any questions or need further assistance, please do not hesitate to contact our customer service team.